Typical Lead Times for
Garage Doors, Surveys & Repairs

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Topics in this section include information about the typical lead times for doors, surveys & repairs.

We’re proud to be a Which? Approved Trusted Trader.

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Typically it shouldn’t take more than 48 hours for us to attend to carry out a site survey to measure your garage doors and certainly no more than a week. Where you have an urgent requirement due to a problem such as a break-in we will do all we can to attend the same day, and can arrange to secure the garage door on the same visit or shortly thereafter.

Equally, if you are very organised and want to arrange an appointment a few weeks in advance that is no problem – we can send you brochures to digest in the meantime and would invite you to browse through the information in these articles to answer any queries you may have.

The lead time for a garage door can vary depending on several factors such as the type of door, its size, design, material, and the manufacturer’s production schedule.

We hold a large number of the most popular garage doors in stock, particularly up and over type doors, which tend to be used in standard sizes. This allows us to offer a lead time of around 2 to 4 weeks. Other doors made in the UK, such as the majority of our range of roller doors, are also typically available in a couple of weeks.

However, other doors such as sectional doors which are made-to-measure in other countries, or for customised garage doors, will take longer to manufacture and deliver – up to 8 weeks. If you have a very urgent need and the door is in stock then we can get doors installed within 2-3 days.

Whatever door you choose, we will do our best to get the door installed ASAP. In the event that you are not ready for the door when it arrives then we are able to hold it for a week or so without charge, and for longer periods by arrangement.

For current lead times, please don’t hesitate to get in touch.

We are mindful that often when your garage door has broken that it can represent something of an emergency – the garage door is either not securing your garage properly, restricting accessibility to important items – including vehicles – or is hazardous. As such, normally we can be with you within 48 hours and we hold a huge range of the most popular spares in stock so that wherever possible you don’t have to wait for parts to arrive. If the parts do need to be ordered we have a strong supply chain and if the part is available, we can get it fast.

Where you need a same day garage door repair then wherever possible we will accommodate – if we are already busy helping others and we don’t have space in our usual schedule then we do offer an out of hours emergency call out service. Please be aware that there is an extra cost to this service in excess of the usual call out cost but does mean that we will get your door open and / or closed as soon as possible, and ideally repaired on the first visit.

For more information about the usual costs of garage door repairs, get in touch.

jennifer cook
Garage door looks very smart.
Mike Brain
Excellent product quality and service. I can highly recommend this company.
elise ball
5 star service from start to finish! I would highly recommend Up and Over doors happily to anyone and will be doing so. From the free quote to installation of my garage door the service was unbeatable, thank you!
William Soens
Everyone was on time, professional and done a great job. I got 3 quotes and they were the cheapest by some way for the exact same product. Would recommend.
Anthony Evans
Very pleased with Up & Over Doors professional service from survey to installation. Great job!
Stephen Buckingham
From the initial quotation to the actual installation, Up&Over Doors have been a very professional company to deal with. Their communication is excellent, even phoning me the day before to check that everything was okay for the installation to go ahead. The installers were friendly and chatty and left my home in a clean and tidy condition. If you’re after a new garage door, I would definitely recommend this company.
Graham Smith
Every one I had contact with was helpful and friendly. the men who installed the door did a fantastic job very very pleased. These guys were not electricians so a power socket was supplied.
Best customer service i ever come across.
Greg Markham
Really professional, came to site provided a couple of options and walked me through each. Once agreed, the order process was simple, the team arrived as agreed and delivered to their agreed promises. Highly delighted with the install and the end result, got exactly what we needed, all for a good value cost. Would absolutely recommend for any garage door work.
Ian Bruce
This family run company excels at the simple things that means they provide great customer service. They listen to their customers and communicate well. They look to see what they can do, rather than what they cannot do. So much more positive than another garage door company I dealt with some years ago. The engineers that came from Up & Over Doors Ltd were brilliant and dedicated. They stayed well beyond their usual finishing time to complete the job and this for me proved their dedication to great customer service. A special mention for Ashley, Jakub and Scott.
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